Privacy Policy

Last Updated: 07.09.2026

This Privacy Policy (hereinafter – the "Policy") defines the procedure for collecting, processing, storing, and protecting personal data of users of the "Ionum" online bookstore (hereinafter – the "Website", "Online Bookstore", "We", "Us"), which is a part of the Andronum Publishing Union.

We take privacy and personal data protection seriously. Using the Website means your full consent to this Policy and the terms of processing your personal data. If you do not agree with any provisions of the Policy, please stop using the Website.

1. General Provisions

1.1. This Policy is developed in accordance with the requirements of the Law of Ukraine "On Personal Data Protection" (No. 2297-VI), as well as taking into account the principles of the General Data Protection Regulation (GDPR) of the EU.

1.2. The Policy applies to all information that the Ionum Online Bookstore receives about the User while using the Website, programs, and products of this resource.

1.3. The owner and controller of personal data is the Andronum Publishing Union (EDRPOU code: ________________, location: Observatorna St., 23, office 19, Kyiv, 04053).

2. Terms and Definitions

2.1. Personal data – information or a set of information about an individual who is identified or can be specifically identified.

2.2. Processing of personal data – any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, updating, use, and dissemination (distribution, sale, transfer), depersonalization, destruction of personal data, including with the use of information (automated) systems.

2.3. Consent of the personal data subject – a voluntary expression of will of an individual (provided they are informed) granting permission to process their personal data in accordance with the stated purpose of their processing.

2.4. User – any individual who uses the Website of the Ionum Online Bookstore.

2.5. Cookies – small text files stored on the User's device while visiting the Website, which contain information about settings and interaction with the resource.

2.6. IP address – a unique network address of a node in a computer network built using the IP protocol.

3. What Personal Data We Collect

3.1. While using the Website, the Ionum Online Bookstore may collect the following information about the User:

Identification data: surname, first name, patronymic (if any);
Contact data: phone number, email address;
Delivery data: delivery address, postal code, recipient contacts (if the order is placed for another person);
Payment data: bank card information (processed exclusively through secure payment gateways; we do not store full card data on our servers);
Order data: list of purchased items, order amount, purchase history;
Technical data: IP address, browser type, operating system, session data on the Website;
Analytics data: information about viewed pages, time spent on the Website, referral sources, User preferences;
Cookies – to improve the Website's functionality and personalize interaction.

3.2. We do not collect or process special categories of personal data (sensitive information such as racial or ethnic origin, political, religious or philosophical beliefs, health data, etc.).

4. Purpose of Personal Data Processing

4.1. We use your personal data exclusively for the following purposes:

Order placement and fulfillment – processing orders, preparing documents, delivering goods;
Communication with the User – providing responses to inquiries, consultations, information about order status;
Improving the Website's performance – analyzing User behavior to enhance functionality, interface, and assortment;
Marketing communications – sending informational newsletters, promotions, special offers (exclusively with the User's separate consent);
Compliance with legal requirements – maintaining accounting and tax records, fulfilling obligations to state authorities in accordance with the current legislation of Ukraine.

5. Legal Grounds for Processing Personal Data

5.1. Processing of Users' personal data is carried out on the following grounds:

User's consent – given by checking a box during registration, placing an order, or subscribing to a newsletter;
Performance of a contract – data processing is necessary for the performance of a sales contract to which the User is a party;
Compliance with legal requirements – data processing is necessary to fulfill obligations prescribed by law.

6. User Rights

6.1. In accordance with the Law of Ukraine "On Personal Data Protection", the User has the following rights:

Right to information – to know about the sources of collection, the location of their personal data, the purpose of their processing, as well as third parties to whom this data is transferred;
Right of access – to obtain access to their personal data;
Right to rectification – to demand correction or supplementation of inaccurate, outdated, or incomplete personal data;
Right to erasure – to demand the deletion of their personal data if there are no legal grounds for further processing;
Right to restriction of processing – to demand restriction of the processing of their personal data;
Right to withdraw consent – to withdraw consent to the processing of personal data at any time;
Right to protection – to apply to a court or an authorized state body regarding personal data protection.

6.2. To exercise their rights, the User may contact us using the contacts provided in Section 12 of this Policy. A response to the request will be provided within 30 calendar days.

7. Personal Data Protection Measures

7.1. We take all necessary organizational and technical measures to protect personal data from unauthorized access, accidental loss, destruction, damage, blocking, copying, distribution, and other unlawful actions.

7.2. Such measures include:

SSL encryption – all data transmitted between your device and our Website is protected by the SSL/TLS protocol;
Limited access – only authorized employees directly involved in order fulfillment or technical support of the Website have access to personal data;
Secure servers – data is stored on servers with modern security systems;
Regular monitoring – continuous monitoring of the security status of information systems.

8. Personal Data Retention Periods

8.1. Users' personal data is stored no longer than necessary to achieve the purpose of its processing, or within the period established by the legislation of Ukraine.

8.2. Approximate retention periods:

Order data – stored for the period required for accounting and tax purposes (at least 3 years in accordance with legal requirements);
Contact data – stored until the User withdraws consent or ceases interaction;
Analytics and cookie data – stored in accordance with the User's browser settings.

8.3. After the retention periods expire, personal data is subject to destruction or depersonalization.

9. Transfer of Personal Data to Third Parties

9.1. We do not transfer your personal data to third parties, except in the following cases:

Delivery services – we transfer the necessary information (recipient's full name, delivery address, contact phone number) to companies that deliver orders (Nova Poshta, Ukrposhta, Meest Poshta, etc.);
Payment systems – we use secure payment gateways that receive only the minimum necessary data to process the transaction;
Compliance with legal requirements – in cases provided for by the legislation of Ukraine, upon a justified request from authorized state bodies;
IT providers – companies that provide technical support for the Website, hosting, analytics (provided they maintain confidentiality).

9.2. We do not sell, exchange, or transfer your personal data to third parties for their marketing purposes without your explicit consent.

10. Cookie Policy

10.1. The Website of the Ionum Online Bookstore uses cookies to ensure proper operation, improve user experience, analyze traffic, and personalize content.

10.2. We use the following types of cookies:

Essential (necessary) – ensure basic functions of the Website (shopping cart, order placement, authorization);
Analytical – help us analyze how Users interact with the Website (Google Analytics, etc.);
Functional – remember your settings and preferences.

10.3. You can change your cookie settings in your browser or refuse their use. However, this may limit the functionality of the Website.

11. Changes to the Privacy Policy

11.1. We reserve the right to make changes to this Privacy Policy.

11.2. The current version of the Policy is always available on this page of the Website, indicating the date of the last update.

11.3. Continued use of the Website after changes are made constitutes your acceptance of the updated Policy.

12. Contact Information

If you have any questions regarding this Privacy Policy, the processing of your personal data, or if you wish to exercise your rights, please contact us:

- Phone: +38(068)756-81-76

- Viber: https://add/?number=+380636209958

- WhatsApp: https://wa.me/+380687568176

- Telegram: https://t.me/+380687568176

- Email: shop.andronum@gmail.com

- Postal address: Observatorna St., 23, office 19, Kyiv, 04053

"Ionum" – Online Bookstore of the Andronum Publishing Union. We value your trust and guarantee reliable protection of your personal data.